Don’t Ignore Restaurant Search and Review Apps

Posted by Tim on May 16, 2014
Here are two numbers that will catch your attention – 200,000 and 250,000.

According to Yelp, during a recent business quarter, consumers called businesses through Yelp's mobile app 200,000 times a day and generated over 250,000 directions a day.  These numbers refer to all businesses, but as we all know, restaurants represent a sizeable chunk of Yelp’s listings.

These aren’t numbers to ignore.  There are a variety of mobile apps available and some of them can play a big role bringing in business.  Here are some tips on how to make the most of them:

Find out where customers are hearing about your restaurant – Yelp is the 800-pound gorilla of restaurant search/review, but there are others, both locally focused, as well as broader reaching apps.  Have your wait staff survey customers to identify your top three sources of referrals.  You should monitor your listings on those sites regularly.

Use what’s available to help you promote your restaurant – Each site is different, but many of them allow photos (which you should include), the opportunity to make special offers, and a place to add a business description.  According to Yelp, people stay on a business page two-and-a-half times longer when it has photos.

Don’t forget Online Ordering – Make mention of your NetWaiter online ordering capabilities as prominently as you can.  Include a link to your branded online ordering site so customers have easy access to order from your menu.  If a customer links to your NetWaiter site from their mobile device, they will automatically be routed to your mobile NetWaiter site.

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NetWaiter Releases White Paper on Strategy for Restaurant Online Ordering

NetWaiter Releases White Paper on Strategy for Restaurant Online Ordering

Posted by Tim on September 16, 2014
REDLANDS, CA - NetWaiter, the premier restaurant online ordering system, has released a white paper entitled Online Ordering: Multi-Restaurant Portals vs. Individual Sites.

The free white paper discusses why restaurant owners choose one or both of these platforms for online ordering at their restaurant.  “The information will help restaurant owners formulate their own online ordering strategy so they can maximize their revenue, minimize costs, and provide customers the best online ordering experience possible,” said Jared Shimoff, Senior Director at NetWaiter.

The paper also discusses why restaurant owners should ultimately offer online ordering from their own website, for reasons that include greater accuracy, increased profits, and better relations with their customers. The white paper also reviews the principal features restaurants should look for when selecting an online ordering system.

This white paper is immediately available and can be downloaded as a PDF from NetWaiter’s website at www.netwaiter.com/restaurant-online-ordering-whitepaper.

NetWaiter offers restaurant online ordering to independent and chain restaurants nationwide.  The NetWaiter System, including the NetWaiter Management Console, provides restaurants the ability to manage and control every aspect of their online business.  This includes marketing capabilities, such as an integrated promotional system, email marketing, Facebook connectivity, individual QR codes, and a very robust customer reporting section.


For more information, contact NetWaiter at 1-866-638-9248, or logon to their website at www.netwaiter.com.

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