Exciting New Features from NetWaiter

Posted by Tim on March 19, 2013

Delivery Areas

Delivery AreaComing soon, your restaurant will have the ability to customize more specific delivery zones.

Within the NetWaiter Management Console, restaurants will be able to 'draw' and configure custom delivery areas on a map.  Each delivery zone can be configured with a simple click-and-drag function to encompass the exact area in which delivery is available.  As allowed now, restaurants can configure more than one delivery zone, each with its own associated settings, such as a delivery fee and an estimated delivery time.  The new delivery area configurations provide restaurants in densely populated locations the ability to configure their zones more precisely.

The current delivery zone options, based on a radius, will remain available to restaurants offering delivery based strictly on distance.  

Holiday Hours

You can now configure your holiday hours for the entire year.


Just in time for Easter - a new feature is now available in the Location Information section of the NetWaiter Management Console that allows restaurateurs to customize hours for annual holidays.  The Holiday Hours feature allows restaurants to indicate special holiday hours or if they are closed for a particular holiday.  It also allows for the creation of custom holidays throughout the year that a typical calendar might not recognize.

This new feature alleviates the need for restaurants to re-adjust their normal open/close hours each holiday.  If the Holiday Hours are configured, it will automatically account for them.  It’s an ideal tool to accommodate Thanksgiving or Easter, both of which have different dates each year.  Do you close early on New Year’s Eve?  No problem, you can configure that as well.

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All posts tagged 'Directory Listings'

How a Restaurant Doubled Its Online Business in Two Months

Posted by Tim on January 20, 2015
Recent articles about a Florida-based restaurant chain focused on how they doubled their online ordering in their restaurant in two months, from 2 to 3 percent of their volume to more than 5 percent.  Some of what they did was just good sense.  Other things were a bit more innovative.

Here are three that worked well:

  • Revamped their website.  Their new website was easier to navigate and, more importantly, the button for online ordering was moved right up to the front where visitors could find it quickly.
  • Updated Directory Listings.  Each store did a painstaking search of all the directories they were listed in, correcting erroneous info and making updates.  Google algorithms like correct, consistent information. Click-through rates skyrocketed after that information was corrected.
  • Wooed Influential People.  Food bloggers and Yelp Elite members were invited for special events and private tastings.  This resulted in a lot of buzz on social media – Facebook, Twitter, Instagram, and blogs.  Some locations jumped as many as two stars in their Yelp rating.  A half-star increase in your Yelp rating can result in a 19% increase in business, according to a 2012 report by Economic Journal.  That’s worth the investment. 

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